Chapter 624 - Chapter 624: It’s Nice To Have Money
Chapter 624: It’s Nice To Have Money
Translator: End less Fantasy Translation Editor: EndlessFantasy Translation
Cheng She thought for a moment and said,” How about this? For this type of user, you can release an announcement later. Lechang Express will release a post every other week to specifically accept opinions from all users. There is no need for people to call to complain, nor do they need to use their Xintao account to make comments. Here on the webpage, people can comment regardless of whether they are Xintao users or not. That way, they won’t have to worry about the courier finding their home address and putting them in danger.”
Upon hearing Cheng She’s plan, the operations manager looked at him in shock. He gave him a thumbs up and said, “As expected of the person personally recommended by President Yin. You’re amazing!”
After praising Cheng She, the manager immediately asked him to make the announcement.
After the announcement was made, he continued to use Lechang’s account to find comments with questions. This time, after answering the users, he did not forget to add a sentence at the end: [For details, please see the main page.]
Cheng She continued to scan the comments.
[I hear that Lechang Express often loses items, and they handle goods roughly. The delivery staff are also bad-tempered. I heard that they even got into a fight with customers. My parcel was sent to Lechang. At that time, I was worried that my things would be lost too. In the end, not only were they delivered safely, but they were also sent to the express delivery station on time. Even the outer packaging was not damaged at all. The courier even called me to tell me that the goods had arrived. That’s what I like to hear! ]
[1 say, when you send things for personal reasons, have you ever used Lechang Express? It’s cheap and the service is good. Just by adding one yuan, you can choose the urgent delivery option. Do you know how fast it is? It only takes half the time! And for only one yuan! Lechang Express is my favorite express delivery this year. It’s super friendly to individual merchants and helps us save a lot of delivery fees! ]
The topic of Lechang was a chaotic battle. Some directly scolded the company, some ridiculed them, and at the same time, some praised Lechang.
However, what Cheng She did not expect was that even the merchants had joined in the comments.
No wonder the staff suspected that he had hired fake reviewers. The situation indeed looked like fake reviewers were involved, but he was sure that he had not hired any. Since it was not done by the operations department, there was only one possibility. This was arranged by Yin Xun before she left.
Just in case, Cheng She personally called the person in charge of Lechang Express Delivery to ask about the delivery situation and see if the situation described on the Internet had happened.
In the end, it seemed it was false. They were usually very careful when delivering packages, making sure not to break any packages.
After all, this was linked to their performance. If the accident rate was zero every month, they would get a bonus. The amount was not small, and no one would say no to money.
Moreover, Yin Xun was afraid that the delivery staff would be very busy, so she deliberately reduced the number of deliveries per person and increased the amount of manpower to ensure that the delivery was fast and orderly.
The most important thing was that they would call the customers before they delivered the goods, asking if they needed to leave it at the collection point or deliver it to their doorstep. Each courier did not have a lot of goods, so they were not rushing. They could serve every customer very well.
Most of the customers were young people who usually had to work during the day. The deliveries were mostly left at the collection point. Only the older people would ask for deliveries to their doorstep.
This was something they were happy to do. After all, it was helping the elderly.
“It’s nice to have money…” After Cheng She hung up the phone, he could not help but sigh.
The staff at the side was confused and said, “Assistant Cheng, what did you say?”
“Oh, it’s nothing. Work hard and keep an eye on things for the next few days.” Cheng She smiled awkwardly.
At the same time, he was surprised. He did not expect Yin Xun to spend so much money on express delivery. Lechang Express Delivery was known for being cheap, and it had even attracted many Blue Fox merchants for their delivery needs.
The profit was small, and in the process of delivery, they even increased employee benefits and manpower. If he did not calculate wrongly, Yin Xun’s Lechang Express Delivery had virtually no income.
Yin Xun would actually do such a thankless thing. If it was Si Fan, he would refuse to do this no matter what. Yin Xun certainly had some courage.
At the same time, he also understood why Yin Xun was so assured to leave this matter to him. It was because there was no problem with the express delivery itself, so she was not afraid of being investigated at all.
Even if he wanted to stir up some trouble as a spy, he could not do anything about it. The only way was to fabricate something out of thin air. However, as long as he made a simple check, he would know that Lechang was accused wrongly..