Chapter 1092 - Experience Shop’s Transparent Service
Chapter 1092: Experience Shop’s Transparent Service
Yao Bo and Zhou Muyan had just arrived at the lobby on the first floor of the shopping mall when they saw a familiar figure.
“Eh, isn’t that Boss Pei?”
Yao Bo’s eyes were sharp. He immediately saw a familiar back view in the crowd.
Boss Pei was wearing a mask and had changed into casual clothes but Yao Bo and Zhou Muyan had seen him often after all. That was how they recognized him.
Boss Pei’s back view was too unique. It was hard to forget after meeting him just once.
The two of them rushed forward and whispered, “Boss Pei?”
Pei Qian was shocked. He turned around and saw Yao Bo and Zhou Muyan. He lowered his voice and said, “Lower your voice!”
The two immediately nodded. “Understood!”
Yao Bo said in a low voice, “Boss Pei, are you conducting a private visit again? Do you want to not be discovered by the employees as you test out service of the experience shop?”
Pei Qian laughed.
A private visit?
What the f*ck!
I had no choice!
Sigh, you wouldn’t understand the worries of being too popular.
Pei Qian asked curiously, “What are you two doing here?”
Yao Bo smiled. “We’re here to learn from Tengda’s experience store and try to have a similar concept.”
Zhou Muyan nodded. “I have similar plans.”
Pei Qian laughed again.
You’re in the wrong place then!
My place is an experience shop in name, but in fact, its first goal is to spend money for nothing, and its second goal is to dissuade customers.
You’re here to learn how to dissuade customers?
I have the system, do you?
However, Pei Qian did not say much. In any case, these two would leave with confused expressions once they entered the experience shop and saw the operations of the employees. He did not have to worry that they would make any mistake.
The three of them followed the crowd very quietly and took the escalator up.
He had to admit that even though it was just a trial run, the huge human traffic far exceeded Pei Qian’s imagination. It also confused him.
Where did so many people come from!
Pei Qian was here a month ago. At that time, Golden Prosperity Square was still quite deserted. It was only a street away from Great World but the traffic was much worse.
In the end, the traffic was almost the same as the Great World!
“Calm down. It’s the first day of the trial after all. Everyone is very curious. What’s more, Golden Prosperity Square should have done some publicity. It’s normal for there to be a lot of traffic.”
“The traffic will definitely decrease after some time.”
Pei Qian comforted himself silently.
Yao Bo sighed. “As far as I know, Golden Prosperity Square did not intend to specially advertise. All the publicity efforts will be placed in two weeks, which is when the big screen is officially up.”
“I didn’t expect Tengda’s appeal to be so strong. Attracting so many customers just by word of mouth!”
“This is enough to show that the location of the experience shop is very successful. The traffic in the future will definitely not be small! Golden Prosperity Square will make a huge profit!”
Zhou Muyan nodded. “That’s right. Not only is the location of this experience shop good, the renovations and decorations inside are also very good. It looks like a huge piece of art from the outside. If you shop nearby, you will definitely come. How can the traffic be small? It will be very lively in the future!”
Pei Qian: “…”
Both of them bootlicking Pei Qian nearly caused him internal injuries.
Shut your mouth if you don’t know how to speak!
Did the two of you travel all the way to Jingzhou just to whip my corpse?
How ridiculous!
Pei Qian silently quickened his pace, hoping that the two of them would stop talking and interact with the employees as soon as possible. He wanted to see the cruel truth thatTengda’s experience shop was persuading customers to leave.
He arrived at the second floor, first to the gaming experience area, and then to the digital area.
The gaming experience area was divided into many small units with different equipment.
Some were in Fish-Catching Internet Cafe’s model, ROF’s entire system unit plus the E-Sports monitor and the E-Sports tables and chairs; some were in the living room model, with a big television and an armchair plus the main computer, or an armchair plus a G1 cell phone.
There was another area that was temporarily empty as a resting area, but it was actually reserved for VR glasses.
All the equipment was like cell phone shops, with a fixed line to prevent theft.
The gaming experience area was to show all the game settings as much as possible so that customers could play Tengda Games under these settings and choose according to their own needs.
There might be quite a lot of traffic but the layout of the entire gaming experience area was more scientific and the space utilization was not bad. What’s more, customers walked and stopped. They were more considerate and rarely occupied the equipment for a long time. Thus, there were still a few empty spaces.
Zhou Muyan was more interested in this area. He found an armchair and sat down, picking up the controller to experience it.
“Eh, there are no employees?” Zhou Muyan asked curiously.
He sat down and looked around. He did not see any Tengda employees in their work uniforms. They seemed to be all customers.
Zhou Muyan looked at Boss Pei questioningly.
Pei Qian used his emotionless face as a reply to him.
Who should I ask?
I don’t know where they are either!
Pei Qian had deliberately instructed the sales of the experience shop to have no uniform. Now, Tian Mo and the other salespeople should be hiding in a corner, secretly playing the games, right?
Zhou Muyan was confused. What did Boss Pei mean?
Boss Pei’s expression had always been hard to decipher. It made matters worse that Boss Pei was wearing a mask today. He could not understand what Boss Pei was trying to express when he looked at him.
Yao Bo poked Zhou Muyan. “Don’t ask such a stupid question! Didn’t you see a button?”
Zhou Muyan: “A button? Where?”
He observed carefully and realized that there was an inconspicuous small button on the computer table and cabinet where the equipment was placed. It should be a call button.
As long as he pressed it, the experience shop staff would follow the table number to look for him.
Zhou Muyan was pleasantly surprised. “This is good! A hidden employee service?”
“Ask the employees to wear casual clothes and hide. Leave a space for the customers to look undisturbed and absolutely unrestricted.”
“When customers need them, just press the button and the employees would rush over to serve them.”
“This ‘transparent service’ is very worth promoting and learning!”
Pei Qian: “…”
What transparent service? Don’t create concepts for me!
He only hid them because he did not want the salesmen to sell their products to make money. Don’t read too much into it!
Zhou Muyan clicked his tongue in wonder as he stood up. The three of them entered the digital zone.
The sun shone through a full-length window, illuminating the entire space. It might be summer and it was very hot outside but the temperature of the air conditioner was very suitable. The warm sunlight made people feel very comfortable.
There were various Tengda’s digital products in the spacious and bright space, including G1 cell phones, Fully-Automated Smart Bickering Machine, smart fitness drying rack, and other products. They were all in different areas.
There were obviously more people here than in the gaming experience area. Some customers were playing with G1 cell phones while others were bickering with the bickering machine. It was a harmonious scene.
Pei Qian felt depressed.
What were these people shopping for…
Apart from this cell phone, hadn’t everything else been released for a long time? Especially the bickering machine. Why did people still enjoy it?
Zhou Muyan walked to the counter of G1’s cell phone and played with it.
Yao Bo was a little surprised. “Eh, aren’t you using this cell phone now?”
Zhou Muyan said, “So what? Playing with my own is not the same as playing with the shop.”
“Such a high-end experience shop has a special effect on these products. Look at this Fully-Automated Bickering Machine. It glows in the bright sunlight, and its appearance instantly appears to be a lot more high-end!”
“It stimulates shopping desires!”
“Is this also a transparent service? Not bad, not bad.”
This time, Zhou Muyan saw the call button without Yao Bo’s reminder.
Yao Bo sighed. “Yes, the atmosphere is really different!”
“Jinding Corporation’s shops are no different from a pigeon cage after looking at this place. It’s so frustrating!”
“There are no sales representatives here, but the overall environmental layout and the control of the light source create a warm and natural atmosphere, subtly increasing the quality of the products.”
“In such a non-sales environment, it is easy for customers to let down their guard and not resist. It is easier to stimulate customers’ desire to purchase!”
“I heard that you hired architect Liang to design this place, Boss Pei? Indeed, a Great Master’s work is totally different!”
“Not only does it involve architecture, but it also involves professional knowledge in psychology and art. It exudes the smell of money and is also filled with the fragrance of art. I’m afraid very few companies can combine such a high cost of construction with such an artistic design!”
Zhou Muyan added, “The last time I felt this way was at POUIO’s cell phone store.”
Yao Bo sized up the huge full-length windows and looked at the various simple but artistic shelves. He said, “However, this is not easy to learn.”
Zhou Muyan nodded. “Of course!”
“You have to first have an impressive designer if you want to recreate this shopping environment. Second, you have to be willing to spend a lot of money. These shelves, including the ceiling lights, look ordinary at first glance but you will find that they are definitely very expensive after careful observation!”
“Of course, the price is secondary. The main point is that the investment could be recouped!”
“If we were to sell clothing or other things, the profit margin would not be high. It would be very difficult to recoup our costs. On the other hand, Tengda is selling digital products and games. There are a lot of stocks in the inventory of physical products. The game can be infinitely replicated. The profits are very considerable. That’s why they can make money!”
“The logic of such a shop is very simple, but it requires a strong brand appeal and product profit margin to be able to play it well.”
“Therefore, only a few companies like Tengda and Pineapple can make money using this model.”
The corners of Pei Qian’s mouth twitched as he listened to their conversation.
Both of you… are doing crosstalk here?
Why are they praising and teasing me, stabbing into my heart?
What did he mean by only Tengda could make money by playing this model? What good would it do to you if you anger me to death!
Pei Qian was furious, but he could not say anything. He could only remain silent with a dark expression.
Seeing that Boss Pei did not react, Yao Bo said, “Sigh, the two of us are making too much of a fuss. Given Tengda’s outstanding performance in various industries, this experience shop might be able to beat 99.99% of physical shops but it is just normal for Tengda.”
“Should we call the staff over to ask? We haven’t seen a single employee after shopping for so long.”
Yao Bo pressed the button on the table.
There was no prompt or voice transmission. Only the circle of light around the button lit up, indicating that it was alerting someone.
Pei Qian became more excited.
It looked like Liang Qingfan had used too much force and decorated the entire experience shop too well. That was why Yao Bo and Zhou Muyan had a misunderstanding.
However, as long as he called the salespeople over, their true colors would definitely be revealed!
Not long after he pressed the button, he saw Tian Mo stand up from some corner and walk over quickly.
Pei Qian could not help but smile when he saw Tian Mo.
His good disciple was here!
Pei Qian might be a little worried if it was someone else from the sales department. What if the bad habits left behind in other places were not completely changed and they were promoted?
However, Pei Qian was more at ease with Tian Mo.
Tian Heiquan, you are my last hope.
Pei Qian could not wait to see the confused expressions on Yao Bo and Zhou Muyan’s faces after Tian Mo dissuaded them!